Effective Date: March 10, 2025
At NoHealthProblems.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process. Please review our policy below for details on how to return items and request a refund.
- Eligibility for Returns
We accept returns under the following conditions:
Items must be returned within 30 days of the delivery date.
Products must be unopened, unused, and in their original packaging.
Items purchased on sale or with a discount are not eligible for return. - Non-Returnable Items
Certain items are non-returnable, including but not limited to:
Opened or used products
Gift cards
Items purchased as final sale - Return Process
To initiate a return, follow these steps:
Contact Us: Email our customer service team at [email protected] with your order number and reason for return.
Receive Authorization: Once your request is approved, you will receive a Return Authorization (RA) number and return instructions.
Ship the Item: Package the product securely and include the RA number in the package. You are responsible for return shipping costs. We recommend using a trackable shipping service to ensure delivery. - Refund Policy
Refunds are processed under the following terms:
Refund Method: Refunds will be issued to the original payment method used at checkout.
Processing Time: Refunds will be processed within 7-10 business days after we receive and inspect your returned item.
Shipping Costs: Original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part. - Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please follow the return process to receive a refund and place a new order. - Damaged or Defective Items
If you receive a damaged or defective product, please notify us within 5 business days of delivery by contacting [email protected]. Provide the following information to expedite resolution:
Order number
Photos of the damaged item(s) and packaging
Description of the issue
We will review your case and, if eligible, send a replacement or issue a refund at no additional cost to you. - Cancellation Policy
Orders may be canceled within 24 hours of placement as long as they have not been shipped. To request a cancellation, please contact us at [email protected]. If the order has already shipped, you must follow the return process. - Changes to This Policy
NoHealthProblems.com reserves the right to modify this Return and Refund Policy at any time without prior notice. Updates will be effective upon posting to our website. - Contact Us
If you have any questions or concerns about our Return and Refund Policy, please reach out to our customer service team at:
[email protected]
Your satisfaction matters to us. Thank you for choosing NoHealthProblems.com!